Política de envío

Shipping Policy

Thanks for shipping with Bes Distributions of America. Here are the terms and conditions of our shipping policy. Please read carefully before making a purchase, so you know what to expect.

Shipping and processing times

Dear customer, be clear that there’s a difference between shipping and processing.

We process all orders within the next business days after the order is placed. Please note that we don’t ship or deliver orders on holidays or weekends.

In the event of a high order volume, your order might be delayed two (2) working days. Please be prepared for this possibility as you make your purchase. In the case of any significant shipping delays, we’ll contact you using the email or phone number you provided during checkout.

Domestic shipping costs and estimates

We’re happy to offer free domestic shipping on orders over $65. With standard free shipping, products are expected to arrive within seven days of placing your order, though sometimes we experience delays.

Here’s an example of our carriers' calculated shipping options for 1 lb in a 12x12x12 inches box (1 cubic foot) from Davie (FL) to Houston (TX):

Shipping options	Carrier options	Estimated delivery time	Cost
UPS® Ground	UPS	3 business days	$7.93
Priority Mail	USPS	2 business days	$7.96
Priority Mail Express	USPS	1 business day	$34.85
UPS Next Day Air®	UPS	1 business day	$65.44

 

International shipping costs and estimates

We also offer international shipping. We currently ship to these countries:

• Turc & Caicos, Trinidad & Tobago, St. Lucia.

Here’s an example of our carriers' calculated shipping options for 1 lb in a 12x12x12 inches box (1 cubic foot) from Davie (FL) to Couva (Trinidad & Tobago):

Shipping options	Carrier options	Estimated delivery time	Cost
Priority Mail International	USPS	6 business days	$50.66
Priority Mail Express International	USPS	3 business days	$65.28
UPS Worldwide Expedited®	UPS	4 business days	$68.80

 

Additionally, international orders may incur taxes or import duties like VAT. These are incurred once the package reaches the destination country. Bes Distributions of America isn’t responsible for these charges—any incurred charges will be the customer’s responsibility.

How can I track my order status?

You can visit this link with your order number to check the status of your delivery: 

• For UPS: https://www.ups.com/track?loc=en_US&requester=ST/
• For USPS: https://tools.usps.com/go/TrackConfirmAction_input

You’ll also receive an email notification from us once your order has shipped. This email will include a carrier tracking number you can use to check on your order. It can take up to 48 hours for your tracking info to show up.

If you haven’t gotten your order in more than 14 business days, please contact us at info@besdistributions.com. We’ll look into it for you!

Returns and refunds policy

We offer a no-questions-asked return policy that applies for seven days after your order is delivered. Returned items must be in brand-new condition, and customers are responsible for return shipping.

In the case of lost orders or items that are damaged upon delivery, customers are entitled to a full refund within 14 days of shipping.

For any return or exchange inquiries, please email us ASAP at info@besdistributions.com. We address each inquiry individually, and we’ll try our best to make sure everyone is satisfied.

To learn more about how we handle returns and refunds, please visit our Returns and Refunds Policy page at:

 https://www.besdistributions.com/policies/refund-policy